When you’re new to something, it’s good to know where to get the inside track. Whether you're looking for essential information on what happens next; information about our services; valuable resources; or just want an easy way to get in touch with us, this is your one-stop destination. We're here to make your experience with us as seamless and convenient as possible.

Congratulations on taking the first step!

Your Beyond IVF specialist will have discussed options for you, based on your age, medical history and any associated risks. You may also have discussed fees and costs or eligibility for public funding.

Your personalized action plan will look at what treatment you want to begin with and when you want to begin treatment.

It's important to know that we work on a 'team-based approach'. While your own specialist will supervise your fertility journey, sometimes they may be absent and other members of the team will care for you.  You can be confident that we are all working hard towards the same goal of getting you pregnant!

We will provide additional medication as required throughout your cycle. Please see the nurses after your scan to collect more medication. Note that some medication needs to be kept cool, so please refer to the storage instructions provided with each medication issued.

It’s helpful to record usage of your medication. This helps us to gauge how much additional medication you need to collect at the clinic. If you suspect you do not have enough medication before your next booked appointment, please let us know as soon as possible to allow sufficient time for dispensing.

Due to pharmaceutical storage requirements, we are unable to accept returns of any surplus medication dispensed.

Important: please do not stop or alter any medications unless instructed by a nurse.

Your nurse will give you a repeating blood form which can be used for early morning blood tests at your local testing lab. If you are booked for a scan at your clinic please ensure you have your blood test before coming to the clinic.

You can find details of where to get your blood tests here. This lists the labs that we are associated with as well as where to present at weekends and on Public Holidays.

Different lab location?

Please notify your nurse if you plan to travel and require a blood test at a location other than those listed, as you are unable to use your repeating form outside of your normal location. Having a blood test at a lab that is not listed may incur charges by the lab.

We normally start to communicate the first blood results in the afternoon, after 2pm. Please be patient, even if you are anxious about a result - your call will be returned before the end of the day.

Occasionally blood results are delayed in getting to us and we may still be receiving results late into the afternoon. Please call us if you have not heard from us by 4.30pm on a weekday or 3pm on a weekend, (our weekend closing hours vary between 2-3pm).

To find out about the practical aspects of an IVF cycle, go to What happens in IVF?

To find out what happens medically in an IVF cycle, go to Understanding the IVF cycle.

Learn how to eat well for a healthy pregnancy - see the Nutrition section.